Recall a sent email through Outlook

The Outlook application on Windows allows you to recall a message; however doing so is generally not recommended. See the warning below.

IMPORTANT: Notes on recalling email messages

  • You can only recall emails sent to other Christenson Exchange email addresses (@cdlhomes.com).
  • There is no guarantee that you will successfully recall an email before it is read. This is especially true if you are attempting to recall an email that was sent to a group of users.
  • You can only recall emails using the Outlook application on Windows; this functionality is not available using Outlook on the web or Outlook on Mac.
  1. Go to the Sent Items folder.
  2. Double Click & Open the email you want to recall.

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3. Click Actions on the menu above, and then select Recall This Message.

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4. Select Delete unread copies of this message and click OK.

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5. You will then see a recall notice at the top of the email.

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6.If you selected Tell me if recall succeeds or fails for each recipient, you will receive an email notification for every person you sent the email to.


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